The LTR essentials, templated
Rent portal link and payment walkthrough, how to file a maintenance request, utility billing and account transfer, trash and recycling days, appliance basics. Author once, current for every lease.
CleverStay for long-term rentalsThe move-in packet tenants actually use
Nobody reads page 14 of the packet, but everyone calls about what's on it. CleverStay puts your rent portal, maintenance process, utility billing, and building rules behind one QR code that lives in the unit as long as the tenant does.
Building guides is free, forever. Your 14-day Pro trial starts when your printed cards arrive, not before.
Built for the life of a lease
A triage layer before your phone rings
“Is a dripping faucet an emergency?” gets answered from your own guide, with your own escalation rules. Real emergencies still reach your on-call number by SMS immediately.
Signage for the spaces between units
Engraved outdoor signs at the mail area and dumpster enclosure, wall guides in laundry rooms. Weatherproof, adhesive or stake-mounted, replaced free if they arrive damaged.
Turnover without re-explaining
When the rent portal or the trash vendor changes, edit the guide once. Digital updates are instant, and the dashboard flags which printed pieces are now stale.
Scheduled reminders that answer their own replies
Rent-portal link on the first, bulk-trash the night before, the maintenance guide when the lease starts - sent on schedule to the tenant contact you already hold. Their reply lands in the guide, not a thread you babysit.
Where the office hours go today
Self-managing landlords answer the same ten questions on a loop. Here is the loop, and how it ends.
Today
A stapled move-in packet signed at lease
Never seen again after day one - but everyone calls about what's on page 14.
With CleverStay
A QR guide on the fridge and by the door - findable in year two, not just week one.
Today
A refrigerator magnet with five phone numbers
All of which ring you, at any hour, for anything.
With CleverStay
Questions get cited answers first; your phone gets what's left, on your schedule.
Today
Monthly calls about rent portal logins and bulk-trash day
The same ten questions on a loop, month after month, tenant after tenant.
With CleverStay
The guide answers the recurring ten; office hours go back to being office hours.
“Half my calls were “how do I pay rent online” and “when is bulk pickup.” I put the answers behind the QR on the fridge. Calls didn't go to zero, but the ones I get now are the ones I actually need to hear.”
Marcus T.
Owns and self-manages 9 doors
Long-Term Rental9 Doors
FAQs
Long-term rental questions, answered
What self-managing landlords and small portfolios ask us.
Not quite your setup?
CleverStay works the same way everywhere a guest needs an answer. These pages speak to setups next door to yours.
Apartments & multi-family
Laundry, package room, and parking answered before the office phone rings.
See the page →Mid-term rentals
Utility handoffs, parking permits, and trash day for 30-to-90-day stays.
See the page →Industrial & mixed-use
Dock procedures and after-hours access on engraved, weatherproof signs.
See the page →Or start from the top: see everything CleverStay does.
Retire the move-in packet.
Build your tenant guide free, put one QR on the fridge, and watch the recurring ten questions stop reaching the office.