Common-area rules where the commons are
11×17 wall guides in the laundry room, shared kitchen, and study lounges answer the rules for that room - booking, cleanup, hours - right at the point of friction.
Every August the same five hundred questions arrive: laundry cards, shared-kitchen rules, quiet hours, “who's the RA tonight.” CleverStay puts a QR sign in each common area and routes what it can't answer to whoever is actually on duty.
Building guides is free, forever. Your 14-day Pro trial starts when your printed cards arrive, not before.
11×17 wall guides in the laundry room, shared kitchen, and study lounges answer the rules for that room - booking, cleanup, hours - right at the point of friction.
Unanswered questions go by SMS to the on-call RA, with a fallback, honoring quiet hours. When duty rotates, the routing rotates - residents never need to know whose night it is.
One authored guide, readable in ten languages. Move-in week doesn't require a translator on staff.
Students scan with the camera and ask. There's nothing to install and no login to forget, which is why it gets used where the housing app didn't.
Residence life communicates through paper, blasts, and door-knocks. Here is where each one leaks.
Recycled by October, cited by no one.
A QR sign in every common area, current all year because it's versioned, not printed-and-forgotten.
Open rates near zero, exactly when the kitchen-cleanup dispute is live.
Answers pulled on demand, in the resident's language, at the moment of the question.
Or the wrong RA's door - the duty roster lives on a paper by the elevator.
One scan reaches the guide first and the on-duty RA second - by design, in that order.
“Our RAs spent September as human FAQ machines. The laundry-room sign alone killed the single most repeated question in the building. Escalations now land on whoever is on duty, which the RAs might appreciate most of all.”
What residence life teams ask before rolling this out.
CleverStay works the same way everywhere a guest needs an answer. These pages speak to setups next door to yours.
Laundry, package room, and parking answered before the office phone rings.
See the page →Rent portal, maintenance requests, and trash day behind one QR on the fridge.
See the page →Dock procedures and after-hours access on engraved, weatherproof signs.
See the page →Or start from the top: see everything CleverStay does.
Author your hall guide free and put a sign in every common area. The RA on duty gets the escalations, not the FAQ.