Every feature, explained

A chat that answers guests from your house info — and only your house info. Every reply cites the guide it came from, so nothing is invented.

What it does

• Guests scan a QR card and chat right in the browser — no app to download, no account to create.
• Answers come straight from your guides and knowledge base, cited to the exact source, never free-associated from the internet.
• When it doesn't know, it says so and brings you in — the failure mode is "ask the host," not "make something up."
• Handles the repeat questions — wifi, trash day, checkout time, the finicky shower handle — around the clock.

Every property gets one living knowledge base: your guides, house rules, amenity details, and every answer you've added along the way.

What it does

• Answer a new question once and every future guest gets it instantly.
• FAQs, policies, and neighborhood notes live alongside your guides — all of it searchable by the assistant.
• Fix a fact in one place and every future answer updates with it.
• It gets smarter with every stay, so month twelve is easier than month one.

A laminated binder goes stale in silence. A CleverStay guide raises its hand: the guest standing in front of the new coffee maker can tell you something's off - and nothing publishes without you.

What it does

• A quiet "Something out of date?" link lets a guest report a stale spot - and suggest what it should say.
• You get one card showing what the guide says next to what the guest says, with one tap into the exact spot in your editor.
• Nothing on the guide changes until you make the fix yourself, in your own words - reports are never visible to other guests.
• Flags from verified stays are marked, so you know it came from a guest who was really there.
• Off by default - you turn it on per property, on Pro.

Write your guide once, in your language. Guests read it — and chat about it — in theirs.

What it does

• Guides translate automatically into 10 languages; guests pick theirs once and everything follows.
• Chat answers arrive in the language the question was asked in.
• Translations stay in sync when you edit — no separate copies to maintain.
• Better communication reviews from guests who never had to type in their second language.

The assistant handles the routine. You get a single text when it's genuinely stuck — or when it's an emergency.

What it does

• Unknown answers become a text to you, not a bluffed reply to the guest.
• Emergencies skip the queue and reach you immediately, any hour.
• Everything that isn't urgent respects your quiet hours.
• One designated on-call contact per property — no group-chat fan-out.

Drop in your Airbnb, VRBO, or Booking.com link and we pull your rooms, amenities, and house rules — no typing from scratch.

What it does

• A drafted guide for every part of your place, minutes after you paste the link.
• You verify what's right and fill in the codes only you know — the door, the wifi, the gate.
• Connect your PMS instead and import straight from the source.
• Photos, amenities, and house rules carry over with the draft.

Cards, stickers, and signs that put the right QR in the right room — printed on materials built for real rentals, shipped to your door.

What it does

• Sizes for every job: wifi stickers by the router, framed welcome cards at the entry, wall guides in the laundry room.
• Weatherproof vinyl and laminated cardstock indoors; engraved two-color signs for hot tubs, pools, and gates.
• Free print-at-home PDFs so you can go live today and upgrade later.
• Version-synced: change the wifi password and we flag every printed card that's now out of date.

Connect your booking calendar and CleverStay knows who's staying and when — so help is scoped to the stay, not open to the world.

What it does

• Works with any platform that exports a calendar feed — Airbnb, VRBO, Booking.com, your PMS.
• Guests get stay-aware help: arrival details before check-in, checkout reminders on the last day.
• Access winds down after checkout, so a saved link doesn't hand your house manual to strangers forever.
• Weather, the planner, and experiences all key off the real stay dates.

The coffee shop you actually go to — with your note on what to order — not a generic top-ten list.

What it does

• Hand-pick every spot; each one carries your blurb on why it's worth the trip.
• Live photos, hours, and details stay current on their own.
• Guests browse everything on a map from the same scan.
• Curation stays yours — nothing auto-fills, so it always sounds like you.

Guests see a live forecast for their stay dates the moment they scan — before they've even packed.

What it does

• The forecast is scoped to their actual stay, not a generic city widget.
• What-to-pack tips derive from the forecast: rain shells, sun hats, layers.
• Air quality and pollen surface when they matter.
• Mid-stay, guests can just ask the assistant what tomorrow looks like.

Turn the rituals of your place into guided experiences guests follow in real time, at their own pace.

What it does

• A step-by-step player paces each ritual by the clock — heat the sauna, rest the coffee, light the fire.
• You write it once; every guest gets it right the first time.
• Safety notes and shutdown steps are built into the flow where they matter.
• Experiences feed the stay planner, so the good stuff actually gets scheduled.

Guests assemble a day-by-day plan for their whole stay from your experiences and recommendations.

What it does

• A plan for every day of the stay, built around the real dates.
• Pulls from your guided experiences and hand-picked local spots.
• You control what's suggested — include or exclude anything.
• Lives behind the same scan as everything else. No app.

A small storefront inside your digital guide. It knows the real stay dates, so every offer carries an honest order-by cutoff - and every order turns into a work order for your cleaner, not a surprise.

What it does

• Order-by cutoffs come from the guest's actual stay dates, so nothing is offered that can't actually be delivered.
• Late checkout and early check-in sell themselves, with calendar-aware approval - a back-to-back turnover never gets promised away.
• Request-first option for anything you want to sign off on: the guest's card is only charged when you confirm.
• Your cleaner gets a no-login work-order page with what to source and where to stage it - prices are never shown.
• Guests pay by card; the money settles directly to you.